2016 Convention Session Descriptions
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2016 Convention Session Descriptions 

**For a complete list of our pre-convention workshops, please click here.**

Forensic Restoration: Helping People Deal with Their Worst Days in a Professional Manner
Presenter: Jeff Jones

Tuesday, 22 March:  10:00 a.m. - 11:00 a.m.

The term forensic restoration encompasses trauma scene clean up, assisting with hoarder homes, decontaminating illicit drug labs, and dealing with other infectious and dangerous microscopic contaminants. Generally, when a contractor is contacted to assist with such projects the clients and family members are in a state of extreme duress. Having industry guidelines to follow for this type of work allows the restoration contractor to approach these situations in a professional manner and with the confidence that will assist the client during a stressful time. The program will also include an update of the RIA's Forensic Guidelines being completed by the Environmental Council.

Everyday Restorers:  What Works for Me!
Presenters: Josiah Kapp, Brian Schraidt, and Jeffrey Gross

Tuesday, 22 March:  10:00 a.m. - 11:00 a.m.

While most restoration companies around the world offer similar services, the way they go about delivering those services can vary drastically from company to company.  This session features a panel discussion made up of representatives from three different restoration companies varying in size, revenue, and location.  Facilitated by your questions, the panel will come together to share best practices and compare notes on industry-specific topics including the operations, service delivery, talent initiatives, and the day-to-day processes and procedures that work best for them.

Get Your Profits Back: Innovations That Will Make You Money
Presenter: Kris Rzensnoski

Tuesday, 22 March:  10:00 a.m. - 11:00 a.m.

By the end of this course attendees will increase their estimating skill set by knowing how to sketch difficult interior features like pillars, cottage style ceilings, bulk heads, and more. Attendees will see how combining Encircles field systems with Xactware’s estimating tools will provide the client with a detailed refined report, reducing administration time, documenting sites live, supervisors from anywhere in the world can monitor and direct work, contents listing (area for increased revenue stream), document signing, and creation onsite.

A High Level Technical Session for CRs and WLSs:  Exploring Advanced Building Science Principles for Applied Drying Applications

Presenters:  TBA

Tuesday, 22 March:  11:15 a.m. - 12:15 p.m.

RIA Building Science Subject Matter Expert Chris Schumacher will present animations and images from laboratory testing and computer simulations set up to show what happens INSIDE materials as they are exposed to flood wetting followed by natural and assisted drying. The presentation will cover wood, concrete, drywall and other building materials.

Chris and research partner John Straube, PhD, Peng, building science Professor at Canada's prestigious Waterloo University have collaborated on development of this unique presentation specifically targeted at CR's and WLS's to stretch their thinking about restorative drying applications.

This advanced breakout session will cover concepts and applied research on how water affects common building materials CR's and WLS's face in the field daily and will make them rethink drying strategies. Attendees will see and hear things presented the first time to a restoration audience. Join your fellow CR's and WLS's to take your water loss and drying projects to the next level from this advanced education session being offered excursively for RIA members!

SAMPLe: The Acronym Every Remediation Contractor Needs to Know To Avoid OSHA and EPA Citations

Presenter: David Weaver 

Tuesday, 22 March:  11:15 a.m. - 12:15 p.m.

Restoration contractors continue to feel the pressure of an increased regulatory burden. Ignoring their legal responsibilities and trying to proceed in a "business as normal" attitude is a sure road toward citations that can be financially costly and an even bigger hit to your business reputation and ability to service discriminating clients. Attendees at this session will learn a practical approach to understanding the requirements for dealing with Silica, Asbestos, Mold, PCBs, and Lead.

How to Hire Great Employees, Not Just Great Applicants

Presenter: Michael Terrell

Tuesday, 22 March:  11:15 a.m. - 12:15 p.m.

The objective of this course is to provide valuable information to improve and expedite the hiring process, as well as successfully identify and hire a great employee.

Everything Rises and Falls on Leadership
Presenter: Howard Partridge

Tuesday, 22 March:  3:30 p.m. - 4:30 p.m.

This session will be a powerful exercise to learn the four basic communication styles that reveal how and why we don't connect with our team members like we should, and why they have difficulty communicating with one another. Learn the real definition of leadership and the role of a leader, along with the skills a phenomenal leader must have. This session will provide you with an easy way to coach an employee back to success. Upon completion leave with strategies to help get your team back on track when you return to your office.

IICRC S-500 Panel: Industry Update, Practical and Legal Implications
Presenters: Mickey Lee, Michael Bowdin, Darren Foote

Tuesday, 22 March:  3:30 p.m. - 4:30 p.m.

This session will focus on key language and changes in 2015's 4th edition of the S-500 and what it means in a practical sense applied to water loss and drying projects. Applying the standard to best serve the needs of the project can help restorers determine an appropriate scope of work leading to better outcomes for all stakeholders of a water loss!

RIA Director of Education Pete Consigli, CR, and WLS will facilitate an outstanding panel of prominent industry presenters who will tailor and integrate their presentations to focus on how the standard can be used to serve the water loss first to create win-win-win projects!

Lead off presenter is ANSI/IICRC S500 Standard chair Mickey Lee, WLS, will update attendees on the 4th Edition (released in November, 2015), reviewing the most important changes in it, the future direction of the S500 and other IICRC standards, and how the participants can be involved in the consensus process.

Legal and risk management issues surrounding adherence to industry best practices will be addressed by former S-500 legal consultant and well known industry risk management consultant  Michael Bowdoin.  The S500 is not intended as a “best practice” document, it is a standard of care document. Those two are different. Attorney Bowdoin will explain the difference and explain to the audience why using the term "state of the art" creates unreasonable exceptions and increases restorers’ exposure!

Ed Jones Code Blue's VP of Education will share with the attendees the TPA perspective on how the S-500 is used to establish project scope and manage water losses on behalf of insurance carriers.

Rounding out the panel will be Belfor trainer and IICRC instructor Darren Foote, CR, WLS will share with fellow RIA members the practical use and application of the standard from a restoration contractor's perspective. 

There will be a 10 minute moderated Q&A period to end the session. This S-500 panel format and focus will be uniquely different than "other" S-500 updates common in the industry!

Meet the Council:  Best Practices for Effective Contents Handling

Presenters: TBA

Tuesday, 22 March:  3:30 p.m. - 4:30 p.m.

Maximize your contents department/division profits.

This quick and engaging learning experience is geared towards all attendees and especially those who own and/or manage a contents restoration business and want to implement best practices for scoping and estimating contents projects.  Discover how seasoned contents members of RIA’s Contents Council through estimating, purchasing, and increased efficiency will enable your company to remain competitive yet profitable!

Phoenix Award Winner Showcase
Presenter: Charter Construction

Wednesday, 23 March:  2:00 p.m. - 3:00 p.m.

Listen and learn to the great projects and tactics being used by your restoration peers. Your 2015 Phoenix Award winners are here to share their story, strategies, and restoration ideology with you!


A Few Answers to A HARD Problem: Concrete Drying
Presenters: Mickey Lee and Andrew Rynhart

Wednesday, 23 March:  2:00 p.m. - 3:00 p.m.

There are a lot of questions within the restoration industry related to concrete moisture measurement and restorative drying after a water intrusion. This presentation will sort out the relevant questions for restorers as well as flooring installers on post-construction water intrusions. The session will differentiate the issues of new construction concrete as well as concrete that has been in-place for years.  The four major testing methods in common use (i.e. Relative Humidity, Moisture Vapor Emission Rate, Surface relative humidity with Insulated Hood, Non-destructive Electronic Moisture Meter) along with their associated international standards will be covered. A further description of the information which each test method provides about the moisture condition of the slab will be discussed. Recommendations will be provided to help restorers and flooring installers make decisions on which test method(s) may be the most appropriate for the particular project.


Easily Estimate Projects Using Statistical PERT
Presenter: William Davis

Wednesday, 23 March:  2:00 p.m. - 3:00 p.m.

Want to make confident estimates? How confident do you want to be? Highly confident estimates mean higher project costs and longer schedules. Lower project costs and shorter schedules involve potentially greater profit with greater uncertainty. In this presentation, you'll learn how to use Microsoft Excel's built-in statistical functions and a new estimation technique called Statistical PERT. Statistical PERT lets estimators easily make probabilistic estimates for virtually any bell-shaped uncertainty. And unlike other estimation techniques, Statistical PERT allows estimators to use subjective opinion about how likely the most likely outcome really is to influence the resulting probabilistic outcomes. Use Statistical PERT to help you confidently, quickly and easily create bid proposals, project estimates, and revenue/expense forecasts. All session attendees will have immediate access to freely download, use, modify, and redistribute Statistical PERT Excel templates.